NARVA

Privacy Policy

Effective date: 26 July 2026

This Privacy Policy explains how NARVA ("we", "us"), a real estate brokerage based in Dubai, United Arab Emirates, collects and uses your personal information when you visit our landing pages or submit your details through our contact forms.

Who we are

NARVA is an independent real estate brokerage operating in Dubai, UAE.
License number: 753088 · RERA number: 43994

What information we collect

• Information you give us: your name, mobile number, and (where provided) email address and the property type you are interested in.
• Information collected automatically: your IP address, browser and device information, and the advertising campaign that brought you to our page (UTM parameters).
• Cookies and similar technologies: our pages may use cookies and tracking pixels, including the Meta (Facebook) Pixel, to measure advertising performance and show you relevant ads.

How we use your information

• To contact you about the property you enquired about, by phone, WhatsApp, or email.
• To send you relevant information about similar properties, prices, and payment plans.
• To measure and improve our advertising and our pages.

We do not sell your personal information.

Who we share it with

• Meta Platforms (Facebook/Instagram): when you interact with our ads or pages, Meta collects data through its Pixel and ad systems to deliver and measure advertising. See Meta's Privacy Policy.
• Service providers: hosting and communication tools we use to store enquiries and respond to you.
• Developers: if you ask us to proceed with a purchase enquiry, we may share your contact details with the relevant property developer to arrange viewings or reservations.

Cookies and advertising choices

Meta and other third parties may use cookies and similar technologies to measure and target advertising. You can control ad personalisation through Facebook Ad Preferences, or opt out of interest-based advertising at aboutads.info/choices and youronlinechoices.eu. You can also block cookies in your browser settings.

How long we keep your information

We keep enquiry details for as long as needed to assist you with your property search, and for up to 24 months after our last contact with you, unless a longer period is required by law.

Your rights

You may ask us at any time to access, correct, or delete your personal information, or to stop contacting you. Email us at [turn on JavaScript to see the address] and we will act on your request within 30 days.

Security

Your details are stored on secured servers with access limited to our team. No method of transmission over the internet is 100% secure, but we take reasonable measures to protect your information.

Changes to this policy

If we update this policy, we will post the new version on this page with a new effective date.